Financing development projects to improve the provision of public services in Ugandan local governments

On May 19, 2016, the foundation Tallinn Development and Training Centre’s (TDTC) member of the Board submitted a project proposal to the Ministry of Foreign Affairs into a round with restricted applications announced on 06.05.2016 : Financing development projects to improve the provision of public services in Ugandan local governments.

On June 27, 2016, the Minister of Foreign Affairs of Estonia confirmed the development co-operation project „The founding of Uganda’s one-stop- shop public service delivery centres on the example of Tallinn” and its financing with the decree nr. 78.

On June 29, 2016, the Undersecretary of Economic and Development Affairs of the Ministry of Foreign Affairs Mr. Väino Reinart and Member of the Board of TDTC Mr. Kalle Sepp signed the respective contract.

The development co-operation project’s duration is two years – from 01.08.2016 until 31.07.2018. The overall objective of the project is to make provision of public services more efficient in local government and subsequently throughout the public sector of Uganda. Also to introduce work organization and ICT solutions used in service halls as well as sharing experiences of providing public services in Tallinn, local governments of and state institutions of Estonia. The specific objective is to establish one-stop- shop service delivery centers in at least two Ugandan municipalities and, thus, to increase the efficiency of public service delivery. As one of the goals of Ugandan public administration reform is to establish six (6) regional one-stop- shop service delivery centers of state organizations, this project shall also test the applicability of the service centers model for their implementation in the larger scale.

Collaborative project funded by the Estonian Foreign Ministry’s Development Co-operation and Humanitarian Aid funds.