Three experts from Tallinn visit Uganda during the course of a development project “Establishing tourist information centres in Uganda and building their capacities on the example of Tallinn”

The foundation Tallinn Development and Training Centre (TDTC) organized a visit for three experts from Tallinn to Uganda during the course of a development project “Establishing tourist information centres in Uganda and building their capacities on the example of Tallinn” from 20-27.04.2014. The training visit was in accordance with the approved action plan of the development project. Ülle Purga, the counsellor of Ugandan Civil Service College took also part in the trainings.

The three-member TDTC delegation (Katrin Steinmann, Varri Väli and Kalle Sepp) together with representatives from the Ugandan Ministry of Public Service organized trainings for the employees of tourism sector on the topics of development of tourism services, establishment of tourism information centres and their development in Kampala, Jinja and Entebbe. In addition to the training seminars, TDTC delegation gave an overview of the progress of the development project and its future prospects to the Minister (the first prime minister of Uganda) and Minister of the State of the Ugandan Ministry of Public Service and to the Prime Minister of the still functioning historical Kingdom of Buganda. The delegation also met with representatives of the City Government and City Council of Mukono and Mbarara, who were interested in expanding of the development project to their towns.

In Kampala 16 representatives from the ministries and companies providing tourism services and for the first time the CEO of the Association of Ugandan Tour Operators took part in the training seminar. After the seminar experts from Tallinn visited a tourism information centre operated by the UTB, where together with the manager of the centre they analysed and discussed future possibilities of co-operation and the experts made suggestions for improving the work of Kampala’s tourism information centre.

All together 37 participants from the city government, city council, different companies providing tourism services, accommodation and catering business’ and members of the local press took part in the training seminar held in Jinja. During that seminar, the delegation of Tallinn had the opportunity to present the development project to the Prime Minister of the historic kingdom of Buganda.

The renovation of rooms provided by the City Government of Jinja for the establishment of a tourism information centre is at the last stage. Necessary furniture and technical equipment (also information display) have been purchased and put up and the selection and training of the staff has already begun. The Mayor and the City Secretary of Jinja stated at the training seminar that their goal is to open the tourism information centre in October 2014. The training seminar was portrayed in the local media.

In Entebbe 40 members from the city government, city council, different companies providing tourism services, accommodation and catering business’ and local press took part in the training seminar. The presentations by the experts led to a lively debate and a lot of questions. By the end of the seminar, the tourism entrepreneurs decided to form Tourism Entrepreneurs Association of Entebbe. Its goal is to take part in the information centres’ work and to help with the mediation of question related to tourism to the authorities. A 5-member initiative group was elected from various areas of tourism and deadlines for specific actions were set.

The City Government of Entebbe has selected and provided rooms for the establishment of a tourism information centre. Only a few changes are needed for the rooms and everything necessary has been arranged. They have already decided on the person who will take care of the work in the tourism information centre, choosing of the employees and coordinating co-operation with other tourism companies and the city government. It was brought out that the opening of the Entebbe tourism information centre’s webpage is very important and the webpage will be activated in October 2014 at the latest, by the time of the opening of the centre. The leader of the TDTC delegation Kalle Sepp gave an interview to the local press.

The TDTC delegation visited the City Governments of Mukono and Mbarare and presented the role of tourism services and their development to the city and council leaders. Leaders of both local government wished for a more thorough training by the members of the delegation if possible in October 2014.

At the meeting with the representatives of the World Bank, the parties discussed the possible co-operation with the tourism school in Jinja that is co-funded by the World Bank by incorporating the students of the school in the work and training of the tourism centre. Both parties are very interested in developing of the co-operation and further co-operation possibilities are revealed after the initiation of the next support round of the World Bank and meeting held in October 2014.

During the visit, the delegation discussed the participation of the Ugandan delegation as guests of the City of Tallinn in the XXVI Song Celebration and XIX Dance Celebrations. The Minister of State of the Ugandan Ministry of Public Service, coordinator of the development project of the ministry and the Mayor of Mukono have given their consents in participating.

The Ugandan Ministry of Public Service and the local governments of Uganda are very interested in starting with the follow-up project as soon as possible, hence the Minster of the Ugandan Ministry of Public Service has signed a proposal on their behalf to start the follow-up project for the Foreign Ministry of Estonia. The next visit of the TDTC delegation to Uganda is scheduled for October 2014 by which time in accordance with the development project at least 2 tourism information centres should have been opened on the example of Tallinn (based on the current information in Kampala, Jinja and Entebbe). Negotiations for co-operation and organizing of tourism related trainings in other local governments continue and will be decided on in October 2014.

The Ugandan Ministry of Public Service, Ministry of Tourism and local governments of Kampala, Jinja, Entebbe, Kaseses, Mbarares and others are very interested in a follow-up project, therefore the Minster of the Ugandan Ministry of Public Services has signed and sent a letter of request for continuation of the project to the Foreign Ministry of Estonia.

The head of the foundation of Tallinn Development and Training Centre will meet with the office desk officer of the Estonian Foreign Ministry’s Development Co-operation and Humanitarian Aid fund R. Ginter in the near future to discuss the opportunities of the follow-up project.

Please find additional materials HERE

You can view photos HERE also.

Collaborative project funded by the Estonian Foreign Ministry’s Development Co-operation and Humanitarian Aid funds.